Import and export of goods and services require authorization to facilitate the same, known as customs clearance. All countries require every cargo to go through a customs clearance procedure while importing and /or exporting goods /services.The rules and regulations differ from country to country, and sometimes, even from port to port making it very difficult for any importer or exporter to handle the customs clearance procedure along with carrying on the normal course of business by themselves. Hence, it is very crucial for a person carrying out imports and exports to have an intermediary who specializes in customs clearance to handle the process smoothly. Such intermediaries, who specialize in the facilitation of import and export of goods, offer consultancy regarding the same and provide customs clearance services are called Customs Brokers and the above-mentioned services are included in the ambit of Customs Brokerage Services.

Customs Brokerage Service includes data collection, data management, data analysis and managing relationship amongst different organization by acting as a liaison. The customs brokers reduce the stress of getting involved in the clearance process for their clients by effectively communicating with the regulatory authorities to ensure that the shipping process happens in a hassle-free and timely manner. Moreover, the customs procedures are highly automated today. It is impossible for every individual entity to be so technology driven and updated. The customs brokers are early adopters of technology and are up-to-date with the digital technology and norms. Web-based tracking has enabled real-time tracking of the location of the merchandise easily through the online portal.

Having an inappropriate person handle your customs clearance can lead to upsetting the production cycle and thus cause huge losses. We aim to provide specialized service to enable the customs clearance process to happen smoothly by providing all logistic-related solutions like Export and Import Consultancy, Customs Clearance, Forwarding, Transportation, and Post Import and Export Services under one roof. We are licensed Custom House Agents (CHA) and we are registered at Jawaharlal Nehru Port Trust (JNPT), Mumbai Port and Sahar Air Cargo Complex. We also have tie-ups with various other Import / Export Consultants, Custom House Agents, Forwarders and Transporters throughout India. Thus we can provide to our esteemed clients on PAN India basis.
  • Clearing the consignment by obtaining a certificate under FSSAI / Certificate of Origin
  • Assistance in getting early Lab Certificates in case of samples drawn
  • Assistance in the filing of the application for Authorized Economic Operator (AEO)
  • Assistance in the filing of Bill of Entry for Bonded Warehouse / Home Consumption within the stipulated time of 24 hours of the arrival of the vessel

The main objective of any business entity that avails the services of a Customs Broker is to ensure that the imported goods are available for consumption after customs clearance in a timely manner. With over 18 years of experience, we have abundant expertise in this field to provide a seamless experience to the client.We ensure that the rules and regulations are followed, and provide the best quality service to our clients at a very competitive rate.


We all know that the Natural Resources are not evenly distributed across our geography. Due to this some countries rich in resources have rapidly developed and some countries not so rich are not so developed or are still underdeveloped.This basic difference necessitates the exchange of goods and services across the boundaries of each others.
From the perspective of any one country if any goods and services enter their territory through various modes viz foreign Land, Air and Ocean crossing the international borders of other countries then such entry is called Import for that country. Accordingly if any indigenously made goods and services goes out of their territory passing through their Land borders, Air and Territorial Water then such movement is called Export for that country. To balance such in and out movements keeping the best interest of their land every country has formed its own Trade Control Regulations which are enforced by Customs of the respective countries. This is how a country ensure smooth flow of the permitted International Trade i.e. Import & Export of commodities and services between other countries and home after complying all their specified procedures, paying necessary duties and taxes. To further ease this process and to have common customs rules across Globe, on the principles of GAAT – the General Agreement on Tariffs and Trade, WCO – the World Customs Organisation has made all countries a confirming member including India.
A local person or group of people who understands and having complete knowledge of all these Trade Regulations of their country, having been authorized by their Customs Department is called a Customs Broker. An ideal Customs Broker is one who has kept themselves abreast with all the Trade Regulations, having the best infrastructure and manpower to help their client in meeting all the necessary Customs Clearance Procedures Swiftly and Deliver the client’s cargo in timely manner without incurring any Detentions and Demurrages. Hence Customs Brokerage is been envisaged as a very highly specialized profession.
Being a developing country in India too there are too many Trade Rules & Regulations to be complied in International Trade. To be capable of all this as per our Customs Rules and Regulations every Broker need to undergo a qualifying examination and comply with various control measures periodically, undergo regular updation of the new notification / procedures and then only an individual or a firm shall be issued a work permit to operate as a Customs Authorized Broker in the country. Furthermore a Broker / Service Provider when complied with all the norms of our Indian Customs then such Broker / Service Provider is awarded with AEO LO status – which means said broker is reliable in terms of their service.
As a ‘Customs Authorized Broker’ here we “STAR GROUP” readily come to your help. Being a leading Broker we are operating under our own License No. 11/976 since last two decades. Since we are a compliant organization we have also applied for AEO LO status and the same is expected anytime in the near future. During this long journey our core TEAM has amassed rich and satisfactory field experience in almost all type of customs transactions. At present we have a large team of professionals and ensured that they too are having hands on expertise about all types of activities sited below.
  • DUTY PAID FOR HOME CONSUMPTIONClearance of Import on payment of Duties & Taxes
  • DUTY DEFFERMENT CLEARANCEFirst clear Imports and pay Duties & Taxes later
  • IN BOND / EX BOND SHIPMENTSPending any Import Permit / License Import and warehouse in Private / Public bonded
  • EPCG / DFCEC / ADVANCE LICENSE SHIPMENTSImport against various Duty Free Licenses
  • 100% EOU / STPI / SEZ / FTZ SHIPMENTSImport & Export from Duty Free Zones
  • EXPORT FOR REPAIR / RE-IMPORT AFTER REPAIR / WARANTEE REPLACEMENTImport & Export for Repair / Replacement avoiding double Duties & Taxes
  • FREE TRADE SAMPLES / EXIHIBITION / ATA CARNET CARGOFacilitation for smoother movement of Samples & Exhibition Goods exempting Duties & Taxes
  • PERISHABLE / REFER CARGOImport & Export of Refridgered perishable cargo
  • THIRD COUNTRY EXPORT CLEARANCETriangular / Tri country exports
  • HIGH SEA SALES SHIPMENTSBuy / Sale on High Seas
  • ELECTRONICS AND PARTSImport & Export of IT products
  • SVB REGISTRATION, CLEARANCE & FINALISATIONImports between related parties
  • COURIER CELL CLEARANCEImport of smaller parcels by courier
  • PERSONAL BAGGAGEImport & Export of personal effects
Per new initiatives announced by our very loving PM Mr. Narendra Modi our Indian Customs has also undergone drastic changes, has revamped most of the procedure to bring in the EASE OF DOING BUSINESS in India. Vide this program our Customs has announced various new procedures in customs clearance. We at STAR have deployed the best IT Infrastructure aided with Customized Software Solutions for hassle free handling of online customs clearance procedures. We also ensure that our TEAM is abreast with all the Customs updates and well versed with the new procedures so that we can handle all types of transactions and help our clients with best of the services in the industry.
At STAR we are conversant with the rules of the land and having good rapport with all the Government Departments. Our Core Strength is Experienced Team, Daily based Updation of Law, Latest Technology, Advance Planning & Documentation, and Customized Reporting. When we undertake a new client we get familiarized with all their requirements and offer a customized logistics solutions under any INCO TERMS from Door to Door / Warehouse to Warehouse Delivery. Being their logistics partner we strive to help all our clients viz. Private Trading & Manufacturing Firms / Production Plants, Trade Consultants & Exhibitors, Public Contractors, PSUs, Government Enterprises in Delivering all their cargo timely without any time delay & monetary liabilities. Many of our clients have appreciated & awarded us for our JIT Logistics Services, Safe & Sound Deliveries of Cargo and have also recommended to other clients. Today we are serving our clients from PAN India locations.



Dear Mr. Santosh Rane
Greetings from Fronius India!
We are glad to inform you that we have successfully concluded the Year 2016 by achieving our Budget. When we look back, it brings in lot of smile & sense of Pride! J . I take this opportunity to thank you for all the smart work and dedication… Read more
Fronius India Private LimitedXX-XX-XXXX
Dear Mr. Mali,
This is to inform you that one shipment which landed in India today afternoon at 2.07 PM, got cleared from customs by your team at 5.50 PM.

We appreciate the efforts put in and great co-ordination by your import team – Mr. Sanjay/Mr. Shailendra/Ms Vrushali to clear the shipment with… Read more
Fronius India Pvt. Ltd.XX-XX-XXXX

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